IT Graduate Apprentice

Smurfit Kappa - Liverpool Office

Salary upto £22k dependant on experience, 25 day holiday, company pension

Smurfit Kappa is a leading manufacturer of corrugated packaging solutions with multiple sites strategically located across the UK.  We have an exciting opportunity for a candidate to join us as an IT Graduate Apprentice to undertake a 15 month scheme involving on the job training, completing 4 individual off site technical training course with associated exams, creation of a portfolio and completion of a final project prior to achieving their apprenticeship. The role will be based at our Liverpool Office.

Key responsibilties:

  • 1st & 2nd  line Support of UK IT Systems, Infrastructure and applications
  • Monitor, manage and expedite logged issues to a satisfactory resolution
  • Ensure Group and UK IT policies and procedures are adhered to and in line with Best Practice
  • Patch management of Applications, Servers and Workstations/Laptops
  • Laptop build & configuration
  • Contribute to IT meetings to share knowledge and flag issues
  • Ad hoc Project and Investigation works when required

Desired attributes:

  • Preferably Degree educated or equivalent in IT related discipline
  • Good knowledge of best practise/IT service delivery (ITIL)
  • Microsoft front and back office products – Office, Windows 2003/2008, 7, SQL, Active Directory, GPO
  • Knowledge of local and wide area network technology (LAN, WAN, DNS, DHCP)
  • Familiar with Backup & Restore Processes
  • Active Directory Management
  • Confident, highly motivated self-starter
  • Team player
  • Excellent literacy and numeracy
  • Strong focus on service delivery
  • Strategic thinker and excellent planner
  • Organised, logical, diligent and thorough
  • Effective and efficient time management
  • Excellent communication at all levels
  • Flexible and willing to travel if necessary

Salary £17,000 to £22,000 per annum

Status Apprenticeship

Type Full time

Applications Begin

Closing Date for Applications

Location The Cunard Building
Water Street
Liverpool
L3 1SF